Speaking of praise, I have been doing some of my own. Was on o.com and got the questionnaire (it worked this time). It was mostly just the sliding scale questions but the last two went as follows:
Q. If you could make one improvement to Oakley.com, what would it be?
A. Make it more like the oakley review
http://dcj.amaltd.com/oakley/index.asp). It has a better lay out, more up to date information/images and also an extensive range of information pertaining to old stock no longer available on o.com and manages to do so on a shoestring budget. It also has a forum which would allow oakley access to a load more customer info without having to pay Foresee for it.
Q. If you felt the product information we provided was not adequate, what can we do to improve it?
A. get information on the site faster. Keep coming here for info on the why 8.2 and whisker but still nothing available. Would also like some real life photographs of products as opposed to the images on site at moment as can be very deceiving
I have come to the conclusion that o.com might look all colourful and pretty but it really just sucks ass.
william brown (O.T.T. - 3/1/2005 3:35:29 PM)
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