OMG someone from oakley should read this and do something. compared to you guys in singapore, australia, US, or anywhere else. here in indonesia oakley can't do anything about loosened juliet rivets. even if i wanna pay for it. they just say: we don't have the tools. unbelievable.
and as for the warranty services? the card and the receipt is mandatory here, as they will check for the stamp of the distributor company on the card, if it isn't there? you're on your own(even if you wanna pay for it), then, after a year period of the warranty? you're on your own again. T_T
luckily juliets are so sturdy and don't break so easily.
they do offer 30% off retail for trade-in exchange for any oakley sunglasses, but you only get to trade for the exact same kind of glasses that is.
strangest thing is, the CS told me before that i can buy juliet blank frame for 1.6 million(around 160 USD)..