Is it ever worth suing Oakley over their pricing mistake? The Samuel Ross collection was released this morning, and there was a huge glaring mistake on Oakley's Canadian pricing. $35 each for the Metallic Backpack (normally $430 CAD) and Black Utility Bag (normally $160 CAD).

I bought 2 of each. So I saved somewhere in the neighbourhood of $1k CAD.

They will cancel the order, guaranteed. They'll do it with an e-mail stating it is sold out. We all know that's not the case since it's still available on all sites and I know for certain that no e-commerce orders have shipped yet.

So with that in mind, is it ever worth suing Oakley for their mistake?

Probably not. I’m willing to bet that somewhere on the site TOS there is a line about being able to cancel orders at their discretion. The time and money needed to fight the army of LUX lawyers over that would probably bankrupt the average person.

Would it not fall under the ‘Scanning Codes’ rules?? Sounds like the same happened for the glasses on the US site and those were cancelled as suspected.

I’ve always been curious as to how it would work, especially what jurisdiction it would fall under for small claims. Can I sue locally because they do a lot of business cross-country, or would I need to fly to where the regional head office is?

I did some reading on one website and it states that The scanning practices are voluntary - and you know in a case like this they would voluntarily cancel it on you :-)

What else ya going to do in 2019? Go for it!

Nobody employs proofreaders anymore...
I suppose they’re ploughing all the saved wage into R+D.

So Oakley’s disclaimer is:
“Oakley is not responsible for typographical errors or omissions relating to pricing, text, photography or any other contents on this site.”

Not a big deal. This can be overcome if you can show negligence and an unwillingness to fix the issue after being notified of it, and I and others have previously cancelled orders over the years to help with that.

Nobody employs proofreaders anymore...
I suppose they’re ploughing all the saved wage into R+D. - flyer

Or Quality Comtrol

I would think they might give you a gift card for your troubles/consolation for their mistake...

I would think they might give you a gift card for your troubles/consolation for their mistake...

- Rubyred

Their typical remedy is 30% on your next order.