I've got a case of a broken hinge, but not necessarily the spring.
A while back (maybe 1.5 years ago) I got my buddy a pair of New Square Wires. Yesterday, he calls me up to ask if there's a known defect with the arms. He goes on to tell me that he wore them while driving to work, and like always set them in the console when he got out of his truck. He says that they're under no load of any kind in this console, they simply set there. Then, he was leaving work and picked them up and only one of the earstems was attached. The screw that holds the missing arm was still in place and it wasn't loose, but the arm had fallen off.
I haven't seen the frame, so I'm not 100% sure what happened to them. I told him either the screw was loose or part of the hinge broke. Does anybody have any ideas on what might have happened? Anybody have this happen to a New Square Wire?