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Title
Topic
Date
Start
End
Count
Comment
BiGCoB
Francois C
Oct 17, 2013 2:18 PM
Hi there.

I just discovered that my Time Tank chronograph function does not work anymore.

I wanted to use the chrono a few minutes ago and after two seconds, the seconds hand stopped and is now blocked on the 2 seconds.
I'm shocked O_O

I tried to follow the manual to re-set the seconds hand, without success.

Did this already happen to anyone ?

I guess my only option is to send it to warranty.
But I'm just scared that getting it repaired will cost me what I paid for it at the time.
Or, I know someone who's working in swiss watch industry. But he's more in the automatic watches stuff...
:-/
Francesco 084ny
Francesco Trentacoste
Oct 18, 2013 12:12 AM
Hey bro,

If it is under a year since you've gotten the watch it should be covered under warantee. If not, I suggest you give cust service a call either way- doesn't hurt to ask! Plus, they always seem to find a way to help in your favor. Heres the number: (800) 403-7449 - Let me know if they were able to help you!
BiGCoB
Francois C
Oct 18, 2013 9:43 AM
Thank you, Francesco.
I bought it in 2009, so warantee has been over for a long time, now.
But you're right, I'll try to contact Customer Service and see what they propose.
rhlake
Robert Lake
Jul 24, 2014 7:08 PM
Thank you, Francesco.
I bought it in 2009, so warantee has been over for a long time, now.
But you're right, I'll try to contact Customer Service and see what they propose.
- BiGCoB



Francois-
Did you ever get your TT fixed? I have the same problem with one of my TT and of course it's my most expensive one. It is driving me crazy.

Thanks.

BiGCoB
Francois C
Jul 25, 2014 1:19 AM
Hey Robert,
Actually, I just sent my watch to customer service as all hands finally stopped. So this was just a problem of empty battery.
Since it's been replaced, the TT just works perfectly.
rhlake
Robert Lake
Jul 25, 2014 6:12 PM
Thanks Francois.

Does anyone have any suggestions, I've tried local watch shops, but they don't want to touch it.

I'm afraid to send it to Oakley, for the fact they might lose it and this watch is not easy or cheap to replace.

Thank You
eddyc
Eddy C
Jul 25, 2014 6:14 PM
Sounds like it is time for another trip to Foothill Ranch.
rhlake
Robert Lake
Jul 25, 2014 6:52 PM
Sounds like it is time for another trip to Foothill Ranch. - eddyc



but if I left them at walk-in warranty, I would need to pick them up at the same...

That is TWO trips. LOL
eddyc
Eddy C
Jul 25, 2014 6:56 PM
Sounds like two really fun vacations!
BiGCoB
Francois C
Jul 25, 2014 6:57 PM
Just stay at the Marriot for a few days ^_^
Oak
Twenty Fifty
Jul 25, 2014 7:35 PM
I'm shocked local watch shops wouldn't take it. It's a super simple movement that any trained watchmaker could fix.
BiGCoB
Francois C
Jul 25, 2014 7:41 PM
They may not have squared gaskets.
eddyc
Eddy C
Jul 25, 2014 8:13 PM
They were just intimidated by the sheer awesomeness of the design. Plus, people in Michigan are lazy.
 
 
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