1/1
 
 
Title
Topic
Date
Start
End
Count
Comment
61 Bubbletop
RDS
Sep 18, 2015 8:31 PM
Hello all, i thought I would drop a line regarding the repair cost of my Minute Machine through Oakley. I spent some time searching the internet as well as driving around town to watch shops looking for someone local to repair my band. No luck.

Anyway, the pin that holds the clasp closed came out. The repair is over $300. I believe they said the battery died as well so they replaced it too. I absolutely think that is expensive but I love the watch and didn't hesitate pulling the trigger on the repair. Since Oakley couldn't give an estimate without having it in their possession maybe this will help someone with a similar problem.
Captain Plastic
Captain
Sep 20, 2015 7:13 AM
Ouch! That's a lot of money, but such a wonderful watch!

I remember a few years ago I had a clasp break and it took them MONTHS to have one in stock for the repair. Mike, the watch tech, was maybe more excited than I was when it finally came in.
61 Bubbletop
RDS
Nov 10, 2015 8:19 PM
lol I still don't have it. I thought when they called with the estimate I would have my watch shortly. No dice. About a month ago I stopped looking down to see of was on my arm.

Had I known this would be the case maybe I would have only worn it out on the weekends or something. I thought I was always careful but still had this problem. So bummed...

DrChop
www.drchop shop.com
Nov 10, 2015 11:41 PM
what do you mean the pin that holds the clasp shut came out? That post, is what the clasp clamps on to, not the other way around. If it came out, that's major and should be covered by them, if you have a receipt. If not, then I would ask for all the original parts back as well and have it repaired elsewhere so you have a spare. sounds like a bunk deal though
61 Bubbletop
RDS
Nov 11, 2015 3:29 PM
That's exactly what it was, your description is better than mine. The post detached from the band. It was gift from my wife and it's out of warranty. She has the receipt though. The local shops both told me the parts are unique to Oakley.

I believe that part is attached like a rivet, meaning it's not screwed in. It would take a press most likley to repair it.

What I can say is that both things I was afraid of after reading a few posts on different forums came true. The battery apparently died on the way to the repair facility and you won't see your watch for several months.

I have requested my parts to be returned. I also did not lose the post, it was still in the clasp.



Nemesis
Gary Brown
Nov 12, 2015 6:05 PM
Last year, the little spring mechanism in the clasp that holds the post itself failed completely. I emailed Oakley Canada, and they sent me a replacement clasp. The replacement clasp itself is part #27-016. I paid a total of $135.06 Canadian, shipped to Canada, and I changed the clasp myself.
DrChop
www.drchop shop.com
Nov 16, 2015 6:52 AM
That's exactly what it was, your description is better than mine. The post detached from the band. It was gift from my wife and it's out of warranty. She has the receipt though. The local shops both told me the parts are unique to Oakley.

I believe that part is attached like a rivet, meaning it's not screwed in. It would take a press most likley to repair it.

What I can say is that both things I was afraid of after reading a few posts on different forums came true. The battery apparently died on the way to the repair facility and you won't see your watch for several months.

I have requested my parts to be returned. I also did not lose the post, it was still in the clasp.



- 61 Bubbletop

I would have asked a local welder to tac it back in with a tig welder...forget that over priced service like that. Worst case scenario, you have to still spend the figure to replace it..I have torn enough apart to know how minimal that little piece would be to repair.

Last year, the little spring mechanism in the clasp that holds the post itself failed completely. I emailed Oakley Canada, and they sent me a replacement clasp. The replacement clasp itself is part #27-016. I paid a total of $135.06 Canadian, shipped to Canada, and I changed the clasp myself. - Nemesis

as for yours, that was a tiny spring no doubt. There are 2 inside once you back out the screws and they sit between the 2 release buttons. again, extremely simple, and the springs should be an item found at a watch/clock shop I would assume. Those certainly wouldn't be proprietary to one company lol. Sucks to hear that cost so much for literally a 2 cent part.
Nemesis
Gary Brown
Nov 16, 2015 1:35 PM
I'm totally with you on that one Dr. I simply didn't believe I had the skills to mess with such tiny intricate components.
61 Bubbletop
RDS
Nov 16, 2015 3:54 PM
The bad thing is that I work in a facility that has a machine shop. Even after reading some negative reviews of the repair facility I just knew they would take care of something simple.

The issue is that you cannot get an estimate without sending the watch to them for repair. They will not send you parts so that you can fix it which is easily done with an allen wrench. You'll most definitely be on the hook for a battery minimum. Even worse, no estimate even after providing pictures before hand. Lesson learned. I thought after seeing and speaking with Jim through the years prior to him selling, things were still done the way I would expect an American company to operate. Pretty damned naive I know.
 
 
1/1
 
 

O-Review Logo & Design
© 2004-2020 Atom Crown Design and DCJ Productions.
Product Images, Logos and Artwork © 1975-2020 Oakley Inc.
All personal photos © 2004-2020 by their owners...or Rick.